Economics & Finance | Françoise Clementi

opening hours

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The time during which a business deals with customers.

Operating accounts include revenues (tuition, fees) expenditures (labor related costs, supplies and services), and transfers. (source: http://www.financeglossary.net/definition/2484-Operating_Accounts)

operating income (or loss)

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Operating income is gross profit minus overhead expenses. Gross profit is equal to revenues minus cost of goods sold, which is the direct labor and

operating profit

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Operating Profit = revenue – cost of goods sold, labor, and other day-to-day expenses incurred in the normal course of business. Operating profit is also

offshoring

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Offshoring is a type of outsourcing that involves the relocation of a company’s business process or processes to a foreign country. This term is very

oligopoly

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A market situation in which control over the supply of a commodity is held by a small number of producers each of whom is able

one stop shop

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Office where multiple services are offered; i.e., customers can get all they need in just «one stop.» The term originated in the United States in

online banking

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Online banking allows customers of a financial institution to conduct financial transactions on a secure website operated by the institution, which can be a retail